International Shipping: Supported Countries & Service Levels

Understanding which countries you can ship to and selecting the right service level is crucial for successful international fulfillment. These links provide resources for verifying country availability and typical delivery times for each supported carrier and service level. The carrier’s tool will not return services not available for your destination country if it is not supported by that service.

​

UPS Worldwide

• https://wwwapps.ups.com/ctc/request?loc=en_US  
• https://www.ups.com/us/en/support/international-tools-resources/international-shipping-services.page

​

USPS Priority Mail International

• https://pe.usps.com/text/imm/immctry.htm?_gl=1*1nyjxs1*_gcl_au*Nzc5ODE1MDMwLjE3MzQ2MjE5NzQ.*_ga*MTI1NDA0MjUyMy4xNzM0NjIxOTc0*_ga_3NXP3C8S9V*MTczNTU5NDkzOC43LjEuMTczNTU5NTExMy4wLjAuMA..*_ga_QM3XHZ2B95*MTczNTU5NDkzOC4xLjEuMTczNTU5NTExMy4wLjAuMA

​

DHL eCommerce International

• https://www.dhl.com/us-en/home/get-a-quote.html 

​

Important Notes

​

Service Level Changes

If your selected shipping method is found to be unsupported at the time of fulfillment, MasonHub may select an alternate supported carrier and service level to ensure timely delivery and meet our SLA commitments. Additional charges may apply.

​

General Considerations

• Service availability and transit times are subject to change
• Some countries may have specific restrictions or documentation requirements
• Consider seasonal delays during peak periods
• Always verify current service status before shipping

​

How to Tell if a Destination Country is Serviceable

FedEx

Country is serviceable:

Country is not serviceable:

UPS 

Country is serviceable:

Country is not serviceable:

• Country will not show up in the drop-down as an option, or no results will show.

DHL

Country is serviceable:

Country service is suspended and not serviceable:

City is not serviceable: