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  1. Kits & Bundles
  2. Guide to Handling Product Bundling / Kitting Apps in Shopify with MasonHub

MasonHub supports both:

If you are using a Shopify bundling app that creates an order with a digital-only virtual SKU and the component SKUs, then you must follow the instructions below for MasonHub’s app to successfully accept your orders with these SKUs.

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1. Configure the Parent Kit SKU

  • Set as a digital-only product:
    • Navigate to your parent kit product in Shopify.
    • Uncheck “Physical Product” so that the parent kit is treated as a digital product.
  • Why?
    • The MasonHub integration does not accept digital products and will ignore it on the order and on SKU create and update.

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2. Update the Product Location

  • Remove MasonHub Location Assignment:
    • Ensure that the parent kit product is not assigned to the MasonHub location.
  • Why?
    • This step is crucial, because MasonHub should only process and ship physical products. Please assign it to a location not in use by other processes. This may mean that you’d need to set up another location in Shopify for this purpose.

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3. Enable Auto-Fulfillment for Items

  • Activate Auto Fulfillment:
    • Go to your Shopify checkout settings.
    • Check the option for auto-fulfilling items at checkout.
  • Why?
    • To make sure the digital item is marked fulfilled as it is not being physically shipped. 
  • Key point
    • If you fulfill multiple warehouse/3PL, skip step 3 as it may auto fulfill your other warehouses orders if they are not a fulfillment service integration.

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4. Test Your Configuration

  • Place a Test Order:
    • After making the above changes, simulate a purchase that includes a kit.
    • Verify that:
      • The parent kit is assigned to another location that is not the MasonHub location.
      • The parent kit item is auto-fulfilled as expected.

By following these steps, you can ensure that your kitting app works with MasonHub, avoiding conflicts between digital and physical product assignments during order fulfillment.