Scheduled Maintenance – Thursday March 19th (1:30 AM - 2:30 AM ET)

MasonHub will undergo scheduled maintenance on Thursday March 19th from 1:30 AM - 2:30 AM ET. During this window, the MasonHub OMS will be unavailable and operations will be paused.

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What This Means for Shopify Merchants

• No impact expected. Shopify orders will continue to flow in normally. Shipment notifications and inventory updates will process when we’re back online.
• Orders will appear in a queued state during the downtime and will automatically replay and process once MasonHub is back online.
• Here’s an example of what you’ll see:
  

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Using MasonHub’s API as well?

Full API maintenance details, including retry guidance, can be found here

Thank you for your understanding, and please feel free to reach out to integation-support@masonhub with any questions.